| Customization: | Available |
|---|---|
| Casting Method: | pressure Crystallization |
| Process: | Lost Wax Casting |
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Our unwavering focus on quality and performance is evident in our management practices. We have adopted ISO9001:2015 for quality, ISO14001:2015 for environmental management, and ISO45001:2018 for occupational health and safety management systems.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What information is required for a quote?
A: Please provide detailed drawings (PDF/STEP/IGS/DWG...) along with material specifications, quantity, and surface treatment details.
Q: What about the minimum order quantity (MOQ)?
A: The MOQ is flexible based on your needs. We also welcome trial orders before full-scale production.
Q: Can you provide a quote without drawings?
A: Yes, we can use your samples, pictures, or drafts with detailed dimensions to offer an accurate quotation.
Q: How long will it take to get a sample?
A: The lead time for samples typically ranges from 7 to 20 days, depending on the product and your specific requirements.
Q: Will my drawings be kept confidential?
A: Absolutely, we prioritize the confidentiality of our customers' drawings and are willing to sign a Non-Disclosure Agreement (NDA) if needed.
Q: Can I track my product's progress without visiting your company?
A: Yes, we provide a detailed production schedule and send weekly reports with pictures and videos to keep you updated.
Q: How do you ensure product quality?
A: We have a rigorous quality control process that includes material inspection, first article inspection during production, sampling inspection before storage, and a final 100% inspection prior to shipment.
Production first inspection--To ensure the critical dimension in mass production.
Sampling inspection--Check the quality before sending to the warehouse.
Final inspection--100% inspected before shipment.
Q: What if we receive defective parts?
A: Please send us pictures of the defects. Our engineers will promptly analyze and provide solutions, including remaking the parts if necessary.
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