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CASTING EQUIPMENT
Our commitment to quality and performance is unwavering, always prioritizing user satisfaction. In our management practices, we have reached new heights by adopting the ISO9001:2015 international quality standard, the ISO 14001:2015 environmental standard, and the ISO 45001:2018 Occupational Health and Safety Management System.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What do I need for offering a quote?
A: You will need to provide detailed drawings (in formats like PDF, STEP, IGS, DWG) along with information on the material, quantity, and surface treatment.
Q: How about the MOQ?
A: The Minimum Order Quantity (MOQ) depends on your specific needs. We also welcome trial orders before proceeding with mass production.
Q: Can I get a quote without drawings?
A: Yes, you can. We appreciate receiving your samples, pictures, or drafts with detailed dimensions to provide an accurate quotation.
Q: How long can I have the sample?
A: The time to receive a sample depends on your product and request, typically ranging from 7 to 20 days.
Q: Will my drawings be divulged if you benefit?
A: No, we place high value on protecting our customers' privacy regarding their drawings. We are also willing to sign a Non-Disclosure Agreement (NDA) if required.
Q: Is it possible to know how my product is progressing without visiting your company?
A: Yes, we provide a detailed production schedule and send weekly reports complete with pictures and videos.
Q: How do you control the quality?
A: Material Inspection - Checking the material surface and dimensions initially.
Production First Inspection - Ensuring critical dimensions are met during mass production.
Sampling Inspection - Verifying quality before transferring to the warehouse.
Final Inspection - Performing a 100% inspection before shipment.
Q: What will you do if we receive defective parts?
A: Please send us pictures of the defective parts. Our engineers will analyze the issue and promptly remake the parts for you.