| Customization: | Available |
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| After-sales Service: | - |
| Warranty: | - |
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CASTING EQUIPMENT
Committed to excellence, we emphasize quality, performance, and user satisfaction. Our management systems have reached new heights with the adoption of ISO 9001:2015 for quality, ISO 14001:2015 for the environment, and ISO 45001:2018 for occupational health and safety.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What do I need to provide for a quote?
A: Please provide detailed drawings (PDF/STEP/IGS/DWG...) including material specifications, quantity, and surface treatment details.
Q: How about the MOQ?
A: The MOQ depends on your needs. We also welcome trial orders before mass production.
Q: Can I get a quote without drawings?
A: Yes, you can. We are happy to receive your samples, pictures, or drafts with detailed dimensions for an accurate quotation.
Q: How long does it take to receive the sample?
A: It depends on your product and request, but it usually takes 7-20 days.
Q: Will my drawings be kept confidential?
A: Absolutely. We prioritize protecting our customers' privacy. We can sign an NDA if required.
Q: Is it possible to get updates on my product without visiting your company?
A: Yes, we provide detailed product schedules and send weekly reports with pictures and videos.
Q: How do you control quality?
A: We conduct material inspections to check surface and dimensions.
Production first inspection ensures critical dimensions in mass production.
Sampling inspections verify quality before warehousing.
Final inspections ensure 100% quality before shipment.
Q: What should I do if I receive defective parts?
A: Please send us pictures of the defective parts. Our engineers will promptly address the issue and provide solutions or remakes as soon as possible.
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