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CASTING EQUIPMENT
Our unwavering focus on quality and performance, coupled with a user-centric approach, has propelled us to adopt the ISO9001: 2015 international quality standard, ISO 14001: 2015 environmental management, and ISO 45001: 2018 occupational health and safety management systems, ensuring excellence across all operations.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What do I need for offering a quote?
A: Please provide detailed drawings (PDF/STEP/IGS/DWG...) along with material specifications, quantity, and surface treatment information.
Q: How about the MOQ?
A: The MOQ is flexible based on your requirements; we also welcome trial orders before mass production.
Q: Can I get a quote without drawings?
A: Yes, we can provide an accurate quotation based on your samples, pictures, or drafts with detailed dimensions.
Q: How long can I have the sample?
A: The sample lead time depends on your product and request, typically ranging from 7 to 20 days.
Q: Will my drawings be divulged if you benefit?
A: No, we prioritize the protection of our customers' privacy. We are willing to sign an NDA if required.
Q: Is it possible to know how my product is progressing without visiting your company?
A: Absolutely, we provide a detailed production schedule and send weekly reports with pictures and videos.
Q: How do you control the quality?
A: Our quality control process includes: Material inspection—checking the material surface and initial dimensions.
First production inspection—ensuring critical dimensions during mass production.
Sampling inspection—examining the quality before warehousing.
Final inspection—conducting a 100% inspection before shipment.
Q: What will you do if we receive defective parts?
A: Please send us pictures of the defective parts, and our engineers will promptly find solutions and remake them for you as soon as possible.