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Warranty: | - |
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CASTING EQUIPMENT
We prioritize quality and performance while always considering user needs. Our management has reached new heights by adopting ISO 9001:2015 for quality, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What do I need for offering a quote?
A: Detailed drawings (PDF/STEP/IGS/DWG...) including material, quantity, and surface treatment information.
Q: How about the MOQ?
A: MOQ depends on your requirements; we also welcome trial orders before mass production.
Q: Can I get a quote without drawings?
A: Yes, please send us your samples, pictures, or drafts with detailed dimensions for an accurate quotation.
Q: How long can I have the sample?
A: The timeframe varies based on your product and request, typically ranging from 7-20 days.
Q: Will my drawings be divulged if you benefit?
A: No, we prioritize customer privacy. We can also sign an NDA if necessary.
Q: Is it possible to know how my product is progressing without visiting your company?
A: We will provide a detailed product schedule along with weekly reports featuring pictures and videos.
Q: How do you control the quality?
A: Material inspection—checking surface and rough dimensions.
Production first inspection—to ensure critical dimensions in mass production.
Sampling inspection—quality check before warehousing.
Final inspection—100% inspection before shipment.
Q: What will you do if we receive defective parts?
A: Kindly send us pictures of the defects, and our engineers will devise a solution and promptly remake them for you.