| Customization: | Available |
|---|---|
| Casting Method: | pressure Crystallization |
| Process: | Lost Wax Casting |
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Our commitment to quality and performance is unwavering. We have reached new heights in management by adhering to ISO9001:2015 for quality, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What information is required for a quote?
A: Please provide detailed drawings (PDF/STEP/IGS/DWG) along with material specifications, quantity, and surface treatment details.
Q: What is the MOQ?
A: The Minimum Order Quantity (MOQ) depends on your specific needs. We also welcome trial orders before committing to mass production.
Q: Can I receive a quote without drawings?
A: Yes, you can. We can provide an accurate quotation based on your samples, pictures, or drafts with detailed dimensions.
Q: How long does it take to get a sample?
A: The sample lead time depends on the product and your requirements, typically ranging from 7 to 20 days.
Q: Will my drawings be protected?
A: Absolutely. We prioritize the confidentiality of our customers' drawings and are willing to sign NDAs to ensure privacy.
Q: Can I track my product's progress without visiting your company?
A: Yes, we provide a detailed product schedule and send weekly reports, including pictures and videos, to keep you updated.
Q: How do you ensure quality control?
A: Our quality control process includes: Material inspection - Checking surface and dimensions, Production first inspection - Ensuring critical dimensions during mass production, Sampling inspection - Verifying quality before warehousing, Final inspection - 100% inspection before shipment.
A: Production first inspection--To ensure the critical dimension in mass production.
A: Sampling inspection--Check the quality before sending to the warehouse.
A: Final inspection--100% inspected before shipment.
Q: What happens if we receive defective parts?
A: Please send us pictures of the defective parts. Our engineers will analyze the issue and promptly provide a solution, including remanufacturing if necessary.
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