| Customization: | Available |
|---|---|
| Casting Method: | pressure Crystallization |
| Process: | Lost Wax Casting |
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Our unwavering focus on quality and performance, coupled with user-centric management, has led us to achieve new heights. We have adopted international standards, including ISO9001:2015 for quality, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety management systems.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What information is required to receive a quote?
A: Detailed drawings (PDF/STEP/IGS/DWG...) including material, quantity, and surface treatment details.
Q: What is the Minimum Order Quantity (MOQ)?
A: MOQ is based on your specific needs. We also welcome trial orders before committing to mass production.
Q: Can I receive a quote without providing drawings?
A: Yes, we welcome receiving your samples, pictures, or drafts with detailed dimensions for an accurate quotation.
Q: How long will it take to receive a sample?
A: It depends on your product and request specifics. Typically, it takes 7-20 days.
Q: Will my drawings remain confidential?
A: Absolutely. We prioritize customer privacy and confidentiality. We can also sign an NDA if required.
Q: Can I monitor the progress of my product without visiting your company?
A: Yes, we provide a detailed product schedule and send weekly updates with pictures and videos.
Q: How do you ensure quality control?
A: We follow a four-step quality control process: Material inspection—checking the material surface and rough dimensions.
Production first inspection—ensuring critical dimensions during mass production.
Sampling inspection—verifying quality before warehouse storage.
Final inspection—100% inspection before shipment.
Q: What should we do if we receive defective parts?
A: Please send us pictures of the defects. Our engineers will analyze the issue and quickly provide solutions, including remaking the parts as necessary.
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