| Customization: | Available |
|---|---|
| Casting Method: | pressure Crystallization |
| Process: | Lost Wax Casting |
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Our unwavering focus on quality and performance reflects our commitment to our users. In terms of management, we have achieved new heights by adopting ISO9001:2015 for international quality standards, ISO 14001:2015 for environmental management, and ISO 45001:2018 for occupational health and safety management systems.
Q: Are you a factory or trading company?
A: We are a factory.
Q: What do I need to provide for a quote?
A: Please provide detailed drawings (PDF/STEP/IGS/DWG...) including material, quantity, and surface treatment information.
Q: What is your Minimum Order Quantity (MOQ)?
A: MOQ is determined by your specific needs. We also welcome trial orders before mass production.
Q: Can I get a quote without drawings?
A: Yes, we can provide a quote based on your samples, pictures, or drafts with detailed dimensions.
Q: How long will it take to receive the sample?
A: The timeline depends on your product and request, typically ranging from 7 to 20 days.
Q: Will my drawings be kept confidential?
A: Absolutely, we prioritize protecting our customers' privacy. We are willing to sign a Non-Disclosure Agreement (NDA) if necessary.
Q: Can I monitor my product's progress without visiting your company?
A: Yes, we provide a detailed production schedule and send weekly reports complete with pictures and videos.
Q: How do you ensure quality control?
A: We perform material inspection checking for surface and dimensional accuracy.
Production first inspection ensures critical dimensions are met during mass production.
Sampling inspection verifies quality before sending to the warehouse.
Final inspection involves 100% checking before shipment.
Q: What should I do if I receive defective parts?
A: Please send us pictures of the defective parts. Our engineers will promptly find a solution and remake them as soon as possible.
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