| Customization: | Available |
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| After-sales Service: | - |
| Warranty: | - |
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CASTING EQUIPMENT
We always focus on quality and performance, considering users' needs. In management, we've reached a new level by adopting ISO9001:2015 international quality, ISO 14001:2015 environmental, and ISO 45001:2018 Occupational health and safety management systems.
Q: Are you a factory or a trading company?
A: We are a factory.
Q: What do I need to provide to get a quote?
A: Detailed drawings (PDF/STEP/IGS/DWG...) with material, quantity, and surface treatment information.
Q: How about the MOQ?
A: MOQ depends on your need. Besides, we welcome trial orders before mass production.
Q: Can I get a quote without drawings?
A: Yes, we appreciate receiving your samples, pictures, or drafts with detailed dimensions for an accurate quotation.
Q: How long can I have the sample?
A: It depends on your products and requests; it usually takes 7-20 days.
Q: Will my drawings be disclosed if you benefit?
A: No, we pay much attention to protecting our customers' privacy of drawings. Signing an NDA is also accepted if needed.
Q: Is it possible to know how my product is progressing without visiting your company?
A: We will provide a detailed product schedule and send weekly reports with pictures and videos.
Q: How do you control the quality?
A: Material inspection—Inspect the material surface and approximate dimensions.
Production first inspection—Ensure the critical dimensions in mass production.
Sampling inspection—Check the quality before sending to the warehouse.
Final inspection—100% inspected before shipment.
Q: What will you do if we receive defective parts?
A: Please kindly send us the pictures. Our engineers will find solutions and remake them for you as soon as possible.
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